Head of Sales - North America
Head of Sales – North America
The Full Stack Supply Co seeks an experienced, driven Business Sales leader based in Denver, Colorado to grow and develop retail partner and direct sales for our brand portfolio across the USA and Canada.
FSSC is best known for our Faction Skis brand and The Faction Collective films which inspire millions of fans. For 2019-20 we also launched the award-winning FW Apparel, an outerwear brand focused on those who seek performance and understated style. We call it Gear for Alpine Living. In addition, FSSC holds the global license for Roxy Skis.
The role is key, as North America represents over a third of FSSC’s $10m+ sales and with 40%+ growth across 30 countries, we are building a lean, modern international business with ambitious talent and every role counts.
Members of the North American team are expected to work tightly with their European colleagues to deliver the best products, inspiration and results possible.
The role will work with our retail partners to grow together, developing an outreach strategy that also ensure that the products move off our partners’ shelves and onto our powerful base of fans. The role will be responsible for several regional reps and will be expected to bring methodical management and improvement to every element of the sales function.
The role reports directly to Global Sales and Apparel Director based in the Swiss office.
- Inspire and empower your team to test ideas, learn fast and iterate to build an effective machine to build relationships with our retail partners and ensure maximum sales for them and the FSSC portfolio
- Train, develop and motivate the in-house and independent sales team in skills, sales methodologies and activities, product knowledge, teamwork, time and territory management, and competitive knowledge
- Implement processes and tools to ensure maximum impact between the sales team and retailer partners, which includes software and structure
- Collaborate with sales & marketing to build programs and onboarding tools to scale our processes globally
- Have a financial grasp of channel marketing budgeting – both Retail Partner Marketing (Trade) & Fan Marketing (Consumer), and align sales plans
- Align the NA sales team goals with broader business goals to drive maximum impact
- Analyze partner development activity and report on frequently metrics and actions taken to management and broadly to the team to ensure maximum impact
- Achieve targets
- Plan and execute quarterly Management Business Review meetings with key account Retail Partners
- Provides frequent information to enable the achievement of business goals
- Contributes to seasonal forecasting, key accounts reviews and account development planning in order to report progress
- Provides information at weekly Senior Management Team review meetings detailing business performance and ensure that the Sales Team contributes effectively
- Build bridges to create one FSSC culture between North American & European operations
- Positive attitude, motivates and enables the sales team to achieve individual high-level results
- Executes tactical plans in support of the business sales strategy and communicates the progress both internally and externally
Knowledge, Skills and Experience:
- 3+ years of experience leading high-performing teams
- 8+ years of experience selling skis & outerwear
- A track record of sales results demonstrating customer portfolio growth. Excellent knowledge of North American market
- Experience growing, hiring and developing a world-class Sales team
- MBA degree or equivalent work experience
- Deep understanding of generating pipeline through outbound activity
- Strong experience with sales management tools and data-driven management
- Consistent track record of budget overachievement as an individual contributor
- Technology savvy
- Ready for the experience of a start-up where everyone matters all the time, not a comfortable corporate job
- An enthusiastic leader with the ability to inspire others
If you are interested to be part of an innovative organization, we are eager to hear from you.
We believe that people are demanding more from their products - their skis, their clothes, everything they use. Not just marketing guff - quality craftsmanship, heart and soul we can relate to. And sharing it all with friends.
From a few skis in a run of 190 pairs back then, today our skis, jackets and films have won over 100 awards and more importantly we are shipping 24,000 skis in 2017-18 for riders in 35 countries.
Online, we work with personalities, with great stories and in doing so we hope to inspire everyone to get out and ride. We are obsessed with progression, making our products better each year, and so we invest in giving the best to our fans and retail partners.
As a result, our sales have grown an average of over 50% over the past five years. We believe that buyers' appetite for quality continues to grow and are working to earn that kind of growth rate for years to come.
We bring a commitment to growing our team both professionally and personally, as well. For those of us creating this little company with ambitions to excite fans everywhere, it's a dream job. It's also intense, with long hours on the road, in the workshop, online and on-snow. We operate with an ethos of trust, being different, taking responsibility, and we respect the Collective.
Fan Success & Direct Sales Lead - North America
Full Stack Supply Co. (FSSC) - the parent of Faction Skis and FW Apparel - seeks a customer experience/customer service professional to join its team with extensive experience, enthusiasm and ability to bring brands alive. The position is based at the FSSC North American headquarters in Denver, Colorado.