Fan Success & Direct Sales Lead - North America
Full Stack Supply Co. (FSSC) - the parent of Faction Skis and FW Apparel - seeks a customer experience/customer service professional to join its team with extensive experience, enthusiasm and ability to bring brands alive. The position is based at the FSSC North American headquarters in Denver, Colorado.
We believe that people are demanding more from their products - their skis, their clothes, everything they use. Not just marketing guff but quality craftsmanship, heart and soul - things we can all relate to. And sharing it all with friends.
From a few skis in a run of 190 pairs back then, today our skis and films have won over 100 awards and more importantly we are shipping over 25,000 skis in 2018-19 for riders in 35 countries.
Online, we work with personalities, with great stories and in doing so we hope to inspire everyone to get out and ride. We are obsessed with progression, making our products better each year, and so we invest in giving the best to our fans and retail partners.
As a result, our sales have grown on average over 50% during the past five years. We believe that buyers' appetite for quality continues to grow and we are working to earn that kind of growth rate for years to come.
We bring a commitment to growing our team both professionally and personally, as well. For those of us creating this little company with ambitions to excite fans everywhere, it's a dream job. It's also intense, with long hours on the road, in the workshop, online and on-snow. We operate with an ethos of trust, being different, taking responsibility, and we respect the Collective.